Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the
The telecommunications industry is experiencing remarkable changes, with significant advancements driving progress and operational decisions shaping its landscape. This article explores the latest trends, developments, and restructuring efforts within the field, reflecting a sector in constant
CommScope, a renowned name in networking and cellular solutions, has announced a strategic maneuver that will see it selling its Distributed Antenna Systems (DAS) and Outdoor Wireless Networks (OWN) units to Amphenol for approximately $2.1 billion. A pivotal step under its ongoing "CommScope
The strategic integration of Altnets Trooli and OFNL into the Fibre Café platform, managed by Strategic Imperatives, underscores a significant advancement in the UK’s Fibre-to-the-X (FTTx) ecosystem. This partnership aims to incorporate an additional 500,000 premises into Fibre Café, enhancing who
The hybrid work culture has significantly evolved over the past few years, particularly as enterprises navigate Return-to-Office (RTO) strategies. In 2024, public debates around RTO have noticeably cooled, prompting companies to focus more on improving in-person meeting experiences to complement
Artificial intelligence is poised to drive a significant transformation in the way enterprises create and manage video content. Leading this charge is Huipin Zhang, a pivotal figure who has already made substantial contributions to the field of enterprise video collaboration through his work with
