Telecom connectivity remains elusive for billions of people worldwide, underscoring the urgent need for initiatives that ensure no one is left behind in an increasingly digital age. Sunil Mittal, the chairman of Bharti Airtel, an Indian telecommunication giant, laid out a compelling vision for how
Artificial intelligence (AI) is revolutionizing the telecom industry, particularly in redefining customer experience (CX). Historically, telecom operators have managed networks as technical assets, focusing on metrics related to network performance rather than customer experience. However, the
When natural disasters strike, immediate and reliable communication becomes the lifeline for affected communities. In regions like East Africa and the Indian Ocean, which are prone to such catastrophic events, the need for robust disaster preparedness is paramount. Recognizing this critical
The Nigerian government’s proposal to increase telecommunications tariffs by 50% has caused significant concern and sparked opposition across the nation. Citing the economic hardship it would impose on ordinary Nigerians, the Nigeria Labour Congress (NLC), a multitude of civil society
As the technology landscape evolves, T-Mobile US has positioned itself at the forefront of growth and innovation, particularly through its strategic collaboration with Starlink. In 2024, T-Mobile demonstrated robust performance in its wireless and broadband services, further cementing its
Rakuten Mobile has ushered in a pioneering development with the introduction of "Rakuten AI for Business," a Generative AI tool specifically designed to elevate efficiency across various business functions for its corporate clients. This innovative AI tool is meticulously crafted to comply with
