As the UK approaches its full digital switchover from the Public Switched Telephone Network (PSTN) to Voice over Internet Protocol (VoIP), the focus is increasingly turning toward ensuring connectivity for vulnerable landline users during power outages. This mass transition, planned to be complete
The UAE and Saudi Arabia are vying to be at the forefront of technological advancements with plans to roll out 6G networks by 2030. However, the push for 6G implementation has sparked debates among telecom experts, who argue that this ambition may be premature and question its necessity. While
Telecom connectivity remains elusive for billions of people worldwide, underscoring the urgent need for initiatives that ensure no one is left behind in an increasingly digital age. Sunil Mittal, the chairman of Bharti Airtel, an Indian telecommunication giant, laid out a compelling vision for how
Artificial intelligence (AI) is revolutionizing the telecom industry, particularly in redefining customer experience (CX). Historically, telecom operators have managed networks as technical assets, focusing on metrics related to network performance rather than customer experience. However, the
When natural disasters strike, immediate and reliable communication becomes the lifeline for affected communities. In regions like East Africa and the Indian Ocean, which are prone to such catastrophic events, the need for robust disaster preparedness is paramount. Recognizing this critical
The Nigerian government’s proposal to increase telecommunications tariffs by 50% has caused significant concern and sparked opposition across the nation. Citing the economic hardship it would impose on ordinary Nigerians, the Nigeria Labour Congress (NLC), a multitude of civil society o
