Nokia has unveiled a new approach to data center automation that emphasizes reliability over speed, marking a notable shift in the industry. Traditionally, data center automation efforts have primarily focused on enhancing speed, often targeting the acceleration of smaller, isolated tasks rather
In a significant stride towards enhancing its digital capabilities, Globe Telecom has entered into a strategic partnership with Amdocs to leverage an AI-driven data platform hosted on Google Cloud. This collaborative effort focuses on creating a cohesive data hub designed to boost operational
The future of 5G is a dynamic landscape shaped by innovative technologies like AI, robust security measures, and the rise of private networks. As the global telecommunications industry transitions towards these advancements, insights from Telecoms.com’s 2024 5G survey—featuring over 200
The recent launch of four additional nanosatellites marks a significant milestone for Sateliot, a Spanish company focused on expanding global 5G IoT connectivity. These satellites are part of their ambitious low-Earth orbit (LEO) 5G NB-IoT NTN (Non-Terrestrial Network) constellation, designed to
Automation is redefining the telecom industry, ushering in a new era of efficiency and accuracy. The advent of automation technologies like artificial intelligence (AI), machine learning, and robotic process automation (RPA) is facilitating a transformative shift in how telecom companies operate,
Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the specific
