In a significant stride towards enhancing its digital capabilities, Globe Telecom has entered into a strategic partnership with Amdocs to leverage an AI-driven data platform hosted on Google Cloud. This collaborative effort focuses on creating a cohesive data hub designed to boost operational
The future of 5G is a dynamic landscape shaped by innovative technologies like AI, robust security measures, and the rise of private networks. As the global telecommunications industry transitions towards these advancements, insights from Telecoms.com’s 2024 5G survey—featuring over 200
In a strategic move aimed at enhancing global competitiveness in the AI infrastructure market, SAPEON Korea, an AI semiconductor firm founded by SK Telecom, has announced a significant merger with Rebellions, an AI chip startup. Since the announcement on June 12th, the two companies have engaged in
South Korea's largest service provider, SK Telecom, is embarking on a groundbreaking journey to revolutionize the telecom industry by leveraging artificial intelligence (AI). With traditional telecommunications facing limitations, SK Telecom's ambitious AI transformation, led by the AI Pyramid
The Federal Communications Commission (FCC) has taken a noteworthy step in its ongoing efforts to clamp down on the misuse of artificial intelligence in the telecommunications sector, specifically targeting AI-driven political robocalls. This initiative underscores the agency's heightened scrutiny
Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the specific
