AI & Machine Learning

How Is SK Telecom Revolutionizing the Telecom Industry with AI?
Innovation How Is SK Telecom Revolutionizing the Telecom Industry with AI?

South Korea's largest service provider, SK Telecom, is embarking on a groundbreaking journey to revolutionize the telecom industry by leveraging artificial intelligence (AI). With traditional telecommunications facing limitations, SK Telecom's ambitious AI transformation, led by the AI Pyramid

FCC Targets Telecoms on AI-Driven Political Robocalls and Fraud Prevention
Innovation FCC Targets Telecoms on AI-Driven Political Robocalls and Fraud Prevention

The Federal Communications Commission (FCC) has taken a noteworthy step in its ongoing efforts to clamp down on the misuse of artificial intelligence in the telecommunications sector, specifically targeting AI-driven political robocalls. This initiative underscores the agency's heightened scrutiny

Evaluating Contact Center Workspace Options for Optimal Efficiency
Innovation Evaluating Contact Center Workspace Options for Optimal Efficiency

Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the specific

How Will AI-Powered Tools Transform Grameenphone’s Risk Management?
Security How Will AI-Powered Tools Transform Grameenphone’s Risk Management?

Grameenphone, Bangladesh’s largest telecommunications service provider, is embarking on a revolutionary transformation in its approach to risk management. By partnering with Mobileum, a global leader in analytics and network solutions, Grameenphone aims to bolster its revenue assurance and fraud

TikTok Complies with EU's DSA Amid AI Job Loss and Universal Basic Income Debate
Innovation TikTok Complies with EU's DSA Amid AI Job Loss and Universal Basic Income Debate

TikTok has recently taken significant steps to ensure compliance with the European Union's (EU) Digital Services Act (DSA). At the same time, discussions around artificial intelligence (AI) advancements and their potential socioeconomic impacts, particularly job losses and the introduction of

How Is Cassava AI Expanding AI Integration in Telecommunications?
Innovation How Is Cassava AI Expanding AI Integration in Telecommunications?

Cassava Technologies, a prominent technology systems integrator dedicated to developing markets, has made a strategic pivot with the launch of an independent AI business unit named Cassava AI. This move underlines the rising importance of artificial intelligence within the telecommunications

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