South Korea's largest service provider, SK Telecom, is embarking on a groundbreaking journey to revolutionize the telecom industry by leveraging artificial intelligence (AI). With traditional telecommunications facing limitations, SK Telecom's ambitious AI transformation, led by the AI Pyramid
The Federal Communications Commission (FCC) has taken a noteworthy step in its ongoing efforts to clamp down on the misuse of artificial intelligence in the telecommunications sector, specifically targeting AI-driven political robocalls. This initiative underscores the agency's heightened scrutiny
Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the specific
Grameenphone, Bangladesh’s largest telecommunications service provider, is embarking on a revolutionary transformation in its approach to risk management. By partnering with Mobileum, a global leader in analytics and network solutions, Grameenphone aims to bolster its revenue assurance and fraud
TikTok has recently taken significant steps to ensure compliance with the European Union's (EU) Digital Services Act (DSA). At the same time, discussions around artificial intelligence (AI) advancements and their potential socioeconomic impacts, particularly job losses and the introduction of
Cassava Technologies, a prominent technology systems integrator dedicated to developing markets, has made a strategic pivot with the launch of an independent AI business unit named Cassava AI. This move underlines the rising importance of artificial intelligence within the telecommunications
