Singtel and Ericsson are joining forces in a groundbreaking collaboration to revolutionize Network-as-a-Service solutions for telecommunications providers and enterprises by leveraging cutting-edge AI technology. This partnership is set to simplify communication service provisioning through a real-time, self-service, and API-enabled platform. This platform will be integrated with Singtel’s Paragon, a sophisticated 5G edge computing and cloud services ecosystem, and will incorporate Ericsson’s Service Orchestration and Assurance capabilities. The union aims to streamline services such as network slicing and service assurance, providing enterprise customers with enhanced wireless communication capabilities worldwide.
Enhancing Communication Services
Currently, many telecommunications providers rely on manual processes for the provisioning of network services, a method that is both complex and costly. This collaboration between Singtel and Ericsson aims to tackle inefficiencies by transitioning to automated, AI-powered solutions. Through Singtel’s Paragon platform, enterprise customers will be able to order and manage services more efficiently and effectively than ever before. According to Manoj Prasanna Kumar, CTO at Singtel Digital InfraCo, the strategic partnership is poised to significantly boost the potential of 5G, edge computing, and network API use cases. This promises to expedite the monetization of these technologies for global carriers, providing them with new avenues for generating revenue.
A key feature of the new solution is the inclusion of a self-service portal or API catalog accessible through Paragon. This will empower enterprise customers to rapidly deploy and manage 5G-enabled services autonomously. Furthermore, Singtel plans to incorporate advanced artificial intelligence to enhance both operational efficiency and customer experience. This objective aligns seamlessly with Singtel’s recent participation in the GSMA Open Gateway framework, an initiative that involves 21 global telecommunications companies. This framework aims to accelerate the development of services using open standard APIs, thereby fostering innovation across the industry.
Future Prospects and Innovation
Singtel and Ericsson are coming together in a revolutionary partnership to transform Network-as-a-Service solutions for telecom providers and enterprises by harnessing advanced AI technology. This collaboration will simplify the provisioning of communication services through a real-time, self-service, and API-enabled platform. This cutting-edge platform will be integrated with Singtel’s Paragon, an advanced 5G edge computing and cloud services ecosystem, and will also include Ericsson’s Service Orchestration and Assurance capabilities.
The goal of this union is to streamline critical services like network slicing and service assurance, thereby providing enterprise customers with superior wireless communication capabilities on a global scale. By simplifying and automating these complex processes, businesses will experience reduced operational costs and improved efficiency. The collaboration signifies a significant step forward in leveraging AI to enhance network performance and reliability, ultimately benefiting a wide array of industries that rely on robust telecommunications infrastructure.
