Cognizant and du Partner to Drive Innovation in UAE Telecom Industry

October 17, 2024

In an ambitious move aimed at revolutionizing the telecommunications sector in the UAE, Cognizant has joined forces with du to spearhead du’s digital transformation over the next five years. This strategic alliance is designed to enhance du’s internal capabilities, ensuring the company remains at the forefront of the rapidly evolving telecommunications landscape.

Commitment to Innovation

Central to this collaboration is a shared commitment to innovation and responsiveness, in line with the UAE’s ambitious growth objectives. By partnering with Cognizant, du aims to significantly enhance its agility and efficiency. Cognizant’s role will be instrumental in key areas such as quality engineering, assurance, release management, automation services, and governance. Their support spans Business Support Systems, Operational Support Systems, and Enterprise Support Systems, along with digital, data, and integration domains.

Aiming for Excellence

Fahad Al Hassawi, CEO of du, emphasizes that this partnership is crucial for meeting future demands, driving innovation, and delivering high-quality services to clients. His statement underscores du’s dedication to offering forward-thinking solutions designed to improve the lives of the community they serve. This collaboration is expected to elevate du’s service quality and reduce the time to market for new offerings, thus enabling the provision of personalized digital experiences tailored to the needs of its diverse clientele.

Optimizing Operations

Maged Wassim, head of Cognizant Middle East, expresses pride in supporting du’s digital journey. He highlights that Cognizant’s expertise in quality engineering is key to optimizing du’s operations, enhancing their innovation capabilities, and ensuring exceptional client experiences. This partnership is not just about maintaining a competitive edge; it’s about setting new standards in the telecommunications industry.

Broader Context of Telecommunications

The article also points out recent developments in the telecommunications sector, such as Digi International joining T-Mobile’s Partner Plus channel subsidy program and HFCL’s launch of new products at India Mobile Congress. While these updates aren’t directly linked to the Cognizant-du partnership, they provide context to the larger technological advancements in the industry, reflecting a broader trend toward innovation and digital transformation.

Conclusion

In an ambitious move to revolutionize the telecommunications sector in the UAE, Cognizant has partnered with du to lead du’s digital transformation over the next five years. This innovative collaboration aims to bolster du’s internal capabilities, ensuring the company stays at the forefront of the rapidly changing telecommunications landscape. The strategic partnership will focus on strengthening du’s infrastructure, implementing cutting-edge technology, and enhancing customer experience. As the telecom industry continues to evolve at a brisk pace, the importance of adapting to emerging technologies and staying competitive cannot be understated. By leveraging Cognizant’s expertise in digital transformation, du aims to set new standards in service delivery, operational efficiency, and overall customer satisfaction. This alignment is anticipated to place du ahead of its competitors, driving innovation and growth in the UAE’s telecommunications market. In essence, this groundbreaking alliance signifies a major step forward in the industry’s evolution, promising to reshape the future of telecommunications in the region.

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