Generative artificial intelligence is gaining traction as one of the most significant general-purpose technologies, following the footsteps of revolutionary innovations like the steam engine and the computer. Such general-purpose technologies historically hold the power to drastically reshape
Artificial Intelligence (AI) is revolutionizing the telecom sector, shifting it towards an era of unprecedented efficiency and customization. In this new landscape, AI-driven customer service becomes not just faster but also anticipatory, changing the way users experience support. Networks
SK Telecom emerges as a front-runner in the global telecom industry's pivot towards artificial intelligence (AI). A new report from Omdia, a respected UK-based research firm, shines a light on the South Korean giant's AI expertise, placing it among the top in a field of 12 major telecom
The Internet of Things (IoT) is revolutionizing business operations, unlocking new growth avenues, and sparking innovation. When businesses embed IoT applications into their systems, they can significantly boost efficiency and productivity, alongside enhancing customer experiences. Here’s a s
Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing IT approaches, particularly in the telecommunications realm. Kailem Anderson of Blue Planet, a Ciena division, likens AI's impact on telecom to the industry-shattering influence of the iPhone. He advises that instead of
Edge computing is revolutionizing data management by bringing computation near data sources such as IoT devices and smartphones. This shift is driven by the need to decrease latency, conserve bandwidth, and deliver quicker response times. As we witness a surge in data from mobile networks, the
