SK Telecom's recent overhaul of its artificial intelligence (AI) service, known as A. or A-DoT, marks a significant leap forward in the realm of personal assistant technology. By leveraging advanced large language models (LLMs), the company aims to revolutionize how users interact with AI,
In a significant stride towards enhancing its digital capabilities, Globe Telecom has entered into a strategic partnership with Amdocs to leverage an AI-driven data platform hosted on Google Cloud. This collaborative effort focuses on creating a cohesive data hub designed to boost operational
In early August 2024, Kinetic faced a significant challenge when its fiber-optic cables in Hazard, Kentucky, were vandalized. This attack disrupted essential telecommunications services for countless residential and business customers, revealing the vulnerabilities of critical infrastructure.
In a move that signals a new era of telecommunications innovation, Ericsson and Turkcell have embarked on a groundbreaking trial deployment of Ericsson's 5G Cloud Radio Access Network (RAN) technology. This collaborative effort positions Turkcell among the leaders in integrating cloud-native
In a digital era where high-speed internet is increasingly vital, Canterbury remains the slowest city for broadband in the UK for the second consecutive year. This concerning designation emerges from Broadband Genie's annual ranking, which scrutinized a substantial dataset of 149,000
The collaboration between Corero Network Security and stc Bahrain to enhance DDoS protection marks an important milestone in the telecommunications provider's ongoing commitment to secure and reliable service. Ensuring premium service levels against both external attack traffic and internally
The telecom industry is experiencing a transformative shift powered by Artificial Intelligence (AI), driving significant advancements in both operations and customer interactions. Leading the charge in this AI-enabled revolution is Dell Technologies, which collaborates with Communications Service
Determining the appropriate workspace for your contact center is essential for ensuring optimal efficiency, especially as contact centers can vastly differ in their complexity and customization needs. Before diving into the various workspace options available, it's crucial to identify the
The telecommunications industry is currently experiencing an era of significant innovation driven by the growing demand for advanced technology and enhanced network capabilities. As numerous sectors increasingly rely on the Internet of Things (IoT) and other sophisticated applications, telecom
In a sudden disruption that began on Thursday, telecom customers across Nigeria found themselves unable to access the internet, a situation attributed to external sabotage by industry insiders. The network outage, which has notably affected users' daily routines and professional activities,
