Modern Media, Unified communications
October 12, 2022
Via: No JitterThe contact center market is undergoing a seismic shift as more enterprises look to move their on-premises contact centers to a public, cloud-hosted environment. Driving this decision is the decreasing lifetime value of customers coined by their demand for more […]
Modern Media, Unified communications
April 28, 2021
Via: No JitterAs organizations face rising customer expectations for personalization and interaction, the limits of on-premises contact centers are evident. IT decision makers in the public sector have been adopting cloud-based contact centers to address this concern. According to a recent study […]
February 25, 2019
Via: Telecom ResellerAt Mobile World Congress 2019, Nokia and Vodafone will demonstrate two massive Multiple Input Multiple Output (mMIMO) innovations to improve 5G capacity and performance. The companies will jointly showcase how 5G services can be delivered using low power, compact form […]
May 23, 2023
May 18, 2023
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