Tag: TCO

Modern Media, Unified communications

6 Benefits of Moving Your Contact Center to the Cloud

October 12, 2022

Via: No Jitter

The contact center market is undergoing a seismic shift as more enterprises look to move their on-premises contact centers to a public, cloud-hosted environment. Driving this decision is the decreasing lifetime value of customers coined by their demand for more […]

Modern Media, Unified communications

3 Factors Driving the Public Sector to Cloud Contact Center

April 28, 2021

Via: No Jitter

As organizations face rising customer expectations for personalization and interaction, the limits of on-premises contact centers are evident. IT decision makers in the public sector have been adopting cloud-based contact centers to address this concern. According to a recent study […]


Nokia and Vodafone collaborate on active antennas to boost 5G radio capacity and reduce costs

February 25, 2019

Via: Telecom Reseller

At Mobile World Congress 2019, Nokia and Vodafone will demonstrate two massive Multiple Input Multiple Output (mMIMO) innovations to improve 5G capacity and performance. The companies will jointly showcase how 5G services can be delivered using low power, compact form […]