Tag: TCN


No Jitter Roll: AI Routing in the Contact Center, Voice Analytics

May 28, 2021

Via: No Jitter

This week we share announcements around intelligent contact center routing, voice analytics tools, a secure access service edge (SASE) and Google Cloud integration, a personalized videoconferencing kit, and CPaaS funding. Nice Aims to Hyper-Personalize Customer Engagement Enterprise software provider Nice […]