Tag: PBX

November 7, 2022

Much has been written about migrating users from on-premises PBXs to the cloud. But what happens when customers want to move from one hosted cloud offering to another cloud offering? Increasingly, customers who adopted early hosted unified communication (UC) offerings […]

October 10, 2022

Telecommunications is a critical infrastructure service and becomes even more so during times of crisis. However, even small regional events can tax the systems and services that organizations rely upon to respond to events. We can’t avoid outages and service […]

July 11, 2022

Information—it’s great when you have it, but a headache when it’s unsearchable within your organization. It can be particularly frustrating when this data is unsearchable because your phone system is separate from other communications. Now, notes from a call on […]

June 14, 2022

In March 2020, almost overnight, enterprises worldwide equipped workers with collaboration tools to work at home. Today, MIT says nearly half of the workforce is working from home (WFH). As a result, Gartner predicts that by 2024, in-person meetings will […]

April 26, 2022

Today, Lumen launched its new cloud-native telephony offering, Lumen Cloud Communications (LCC), with the help of a partnership with Alianza. Like most large service providers, Lumen has a wide range of communications offerings that include voice and UCaaS solutions from […]

April 5, 2022

From business school, I recall that taglines create an image that customers will carry in their heads to the checkout line. I thought of this adage when I was recently briefed by unified communications (UC) company Yeastar on their new […]

November 19, 2021

You want to talk about extremes: As I write this, the top-trending article on No Jitter is about the persistent appeal of premises-based PBXs for at least a slice of the enterprise communications market. The second-highest trending article is about […]

November 15, 2021

For the past twenty or so years, the business communications narrative can be summarized in one word: cloud. It’s not just comms; it’s IT in general, including most applications and infrastructure. However, cloud exceptions exist, such as enterprise contact centers, […]

October 26, 2021

Business phone systems are critical for ensuring effective communication, both internally and externally, in any organization. But when it comes to maintaining and upgrading these systems, there’s a lot of apprehension for IT leaders. Why is this the case? There […]

October 8, 2021

The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them. Part […]

September 2, 2021

As much as we’ve seen the adoption of cloud-based UC services over the last year and a half, the reality is that many enterprises still operate on-premises, legacy phone systems — and with vendors primarily focused on developing their cloud […]

August 26, 2021

Those responsible for managing their organization’s E911 strategy face the following new challenges: The shift to remote and hybrid work means that employees are largely no longer working from a fixed location. The increase in the adoption of softphones changes […]

July 30, 2021

Confucius once said, “Choose a job you love and you will never have to work a day in your life.” This quote speaks volumes when looking back at the career of my colleague at Omdia, Ken Landoline. In his time […]

July 12, 2021

While VoIP phones offer far more features and better clarity than legacy phones, troubleshooting VoIP phones requires voice and networking skills. It isn’t necessary to be CCNP certified. However, understanding the fundamentals of networking is very helpful. I’d recommend Cisco […]

June 14, 2021

Ribbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and Microsoft Teams Phone System. This differs from call forking, which all Microsoft […]

March 29, 2021

The steady pace of change and innovation is what makes enterprise communications interesting. But these changes aren’t limited to technologies. Innovations in pricing models are easy to overlook, but they can be as or more disruptive. Usage-based pricing models are […]

February 18, 2021

Back in July 2020, Microsoft completed its acquisition of Metaswitch, an important move for the Azure for Operators launch in September, as has been duly highlighted. However, publicity about how Microsoft will leverage the two companies’ resources to differentiate, accelerate […]

December 26, 2019

NEENAH, WISCONSIN – December 23, 2019 – Clearly IP Inc (“ClearlyIP” or the “Company”) ClearlyIP, with offices in the US and Canada, has announced they have launched their range of IP Phones and PBX appliances into Europe as part of […]

March 21, 2019

Grandstream, connecting the world with award-winning SIP unified communications solutions since 2002, today announced the official release of a new Digital VoIP Gateway. The GXW4500 series offers three models that provide 1, 2 or 4 software configurable E1/T1/J1 spans and […]

March 14, 2019

Yamaha Unified Communications has announced that it will show the CS-700 SIP Video Sound Collaboration System at Enterprise Connect. Broadening the capabilities of Yamaha Unified Communications’ UC innovation, the CS-700 SIP is the first Video Sound Bar™ to integrate PBX […]