Tag: KPIs

Networks & Systems

AI Plays Critical Role in Optimizing Customer Experience

March 8, 2021

Via: No Jitter

The use or planned use of artificial intelligence (AI) for customer experience (CX) initiatives has grown by 60.5% in just two years. An effective AI strategy has become essential to delivering competitive customer service. The challenge is customizing a well-funded […]

Internet, News

What’s cooking in 5G labs with Nokia and 4 leading universities?

January 13, 2016

Via: Nokia Networks

Research on 5G is progressing at lightning speed with the target to have THE 5G standard in place by 2019 and meeting all the KPIs that have been defined to make the services of the 5G era a reality. From […]