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Tag: IT


Networks & Systems

Hitachi splits Vantara in two – separates IoT/IT/OT solutions from cloud infra services

January 19, 2024

Via: RCR Wireless News

A piece of news from the back-end of last year, but worth memorialising here, in light of Hitachi Vantara’s early role in driving Industry 4.0 with its Lumada IoT platform, and its strategy and thought leadership to develop the co-creation […]


Modern Media, Unified communications

Security in 2024: Five Heroes To Protect Your Communications Kingdom

January 18, 2024

Via: No Jitter

Businesses have experienced persistent attacks on their IT infrastructure in 2023 and it looks like that trend will continue in 2024. According to Cisco, crypto mining, phishing, ransomware, trojans, and command and control were the leading attack types in 2023. […]


Modern Media, Unified communications

Generative AI in Collaboration: Reality Check

December 6, 2023

Via: No Jitter

If there was a “term of the year” award for the communications, collaboration, and customer experience space, “generative AI” would win for 2023 in a landslide. This past year saw a slew of gen AI announcements from just about every […]


Networks & Systems

Why Network and IT Management are Failing

November 9, 2023

Via: No Jitter

According to the view of almost 100 CIOs, 39% of line managers are not fully satisfied with the applications that IT has provided. CIOs say that the thing that creates the most problems for line managers is application failure, which […]


Networks & Systems

Organizations can reduce costly downtime and improve IT resilience with the right disaster recovery testing program, says Info-Tech Research Group in new industry resource

May 23, 2023

Via: PR Newswire

Many organizations have made significant investments in disaster recovery (DR) and technology resilience but are unaware whether this investment delivers the expected value. Info-Tech advises in a new research-backed blueprint that the best way to determine if existing DR processes […]


Modern Media, Unified communications

Six Technologies to Master for the Future of Communications Technologies

May 18, 2023

Via: No Jitter

Businesses are developing at a rapidly increasing pace. They are shrinking their real estate footprint and the hybrid workforce is becoming an accepted standard. The trend towards a borderless business is accelerating, where customers and employees can be anywhere in […]


Networks & Systems

Mitgo invests in mobile meditation app, Practico

May 12, 2023

Via: PR Newswire

IT company Mitgo announced an investment into the mindfulness, meditation, and sleep quality mobile app, Practico. The US version, “Urso”, is expected to roll out by the end of Q2, 2023, supported by Mitgo’s Chicago office. The meditation and mindfulness […]


News

Gaming & Hospitality Organizations Must Prioritize Implementing a Digital Leadership Role to Stay Ahead of the Curve, Says New Resource From Info-Tech Research Group

May 5, 2023

Via: PR Newswire

Digital is the new normal for a variety of industries, and the Gaming & Hospitality industry is no exception. COVID-19 was the volatile breaking point that forced change in the industry on an IT, business, and customer level, but many […]


News

Project Managers Can Play a Vital Role in Aligning IT Change Management and Project Management for Better Business Outcomes, Says Info-Tech Research Group

May 5, 2023

Via: PR Newswire

As more organizations leverage digital adoption platforms and facilitate changes in work culture, Info-Tech Research Group advises them integrate change and project management methodologies. However, aligning IT change management with project management can pose significant challenges, requiring IT leaders to […]


Networks & Systems

Pure Storage Accelerates Growth with New East Coast Sales Headquarters in New York City

April 26, 2023

Via: PR Newswire

Pure Storage® (NYSE: PSTG), the IT pioneer that delivers the world’s most advanced data storage technology and services, today announced the opening of its new East Coast sales headquarters in New York City to further leverage the area’s diverse workforce […]


Modern Media, Unified communications

Hybrid Work Support Remains a Moving Target

April 21, 2023

Via: No Jitter

One of the most frustrating things about hybrid work is that it’s been such a moving target: Are workers coming back to the office or not? Are people actually going to heed the CEO’s order to be in the office […]


Networks & Systems

IT and Marketing Leaders Must Meet Increasing Customer Expectations for Data Protection and Privacy in Ever-Evolving Legal Landscape, Says Info-Tech Research Group

March 31, 2023

Via: PR Newswire

Organizations are facing increasingly stringent and ever-changing legal obligations regarding the protection of customer rights and privacy, particularly in respect to marketing activities. While employing a privacy-first approach to data protection offers ample benefits and seems simple in theory, the […]


Modern Media, Unified communications

Are There Still Desk Phones in the Enterprise?

March 2, 2023

Via: No Jitter

Twelve years ago, when I was hired by a large entertainment venue for a complete ‘technology refresh’. I became one of the first IT consultants to completely decommission endpoints for a large venue. Here’s my story of how I noticed […]


Networks & Systems

How Service Providers Can Meet Network SLAs and Create a Competitive Advantage

November 29, 2022

Via: Telecom Ramblings

Even as cyber-attacks increase and network infrastructure grows more complex, IT, network and cybersecurity teams are expected to deliver better customer experience with fewer resources and are charged with more responsibilities around their organization’s resiliency. However, network teams and security […]


Modern Media, Unified communications

Managing Through Bumpy Times

November 21, 2022

Via: No Jitter

The global economy is facing a growing number of challenges. High inflation rates around the world, driven by rising energy costs, have increased the cost of doing business and decreased disposable income for consumers. Supply chain disruptions in China and […]


Modern Media, Unified communications

Communications Integrations Could Make a Real Difference for Users

November 18, 2022

Via: No Jitter

When we talk about integrating communications with business applications, the conversation often centers around how cumbersome it can be for users to toggle back and forth between applications and how we’d like to make the experience more seamless. But how […]


Modern Media, Unified communications

Help EC23 Celebrate the Best IT/Comms Pros in the Industry

October 21, 2022

Via: No Jitter

Enterprise communications professionals kept businesses running during the pandemic, and now the job of supporting the shift to the next model of work is proving more nuanced but no less demanding. That’s why IT/communications specialists’ work is more critical than […]


Modern Media, Unified communications

How to Factor AI, Omnichannel Into Your CCaaS Purchase Decision

October 13, 2022

Via: No Jitter

Over the last several years, an acronym and a buzzword have permeated many contact center technology discussions – AI and omnichannel. For the contact center, AI promises to add context to customer conversations, improve agent productivity without requiring more staffing, […]


Modern Media, Unified communications

IT Must Capture the End User Experience

October 7, 2022

Via: No Jitter

At our Enterprise Connect (EC) digital event last week, Kevin Kieller of enableUC, a frequent No Jitter contributor and EC speaker, made an interesting comment in the chat window of our keynote session. He said he’d heard a great line […]


Modern Media, Unified communications

Complicating Cloud Communications: What Comes Next?

September 16, 2022

Via: No Jitter

Every technology trend winds up being more complicated than it seemed when starting out. Increasingly, I think that’s where things are heading for cloud communications. Don’t get me wrong; communications platforms are experiencing a massive shift from on-premises models to […]