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Tag: Intelligent Virtual Agents


Modern Media, Unified communications

5 Ways Conversational CX can Positively Impact your Business

January 25, 2024

Via: No Jitter

Customer experiences (CX) are changing faster than ever, with conversational CX evolving how consumers engage with brands. Conversational CX enables natural, real-time communication with customers. It delivers heightened customer support and outreach by utilizing various technologies implemented across channels. These […]


Networks & Systems

Using Generative AI to Synthesize Dynamic Dialogue

September 18, 2023

Via: No Jitter

The Voice & AI show occurred September 6-7, 2023, in Washington, DC; No Jitter (NJ) is attending some of the conference sessions virtually. Raj Koneru, CEO and Founder of Kore.ai, held the session “How Generative and Conversational AI is Transforming […]


Modern Media, Unified communications

It’s Time to Make Bots Sound Less Bot-Like

August 4, 2022

Via: No Jitter

Artificial intelligence (AI) is changing everything about the customer experience. It doesn’t take long into a contact center or workforce engagement management (WEM) conversation for the topic of AI to come up. It’s changing the way we approach and manage […]


News

Inference Solutions Earns Second Consecutive INTERNET TELEPHONY Product of the Year Award

March 10, 2020

Via: Telecom Reseller

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, announced today that TMC, a global, integrated media company, has named Inference Studio a 2020 INTERNET TELEPHONY Product of the Year. Inference Studio, which also […]