Tag: cloud services

November 9, 2023

Any bill for traditional telecom services, mobile services, video conferencing, or other cloud services can be examined to see if there’s a way to make those recurring service charges lower without a noticeable drop in services. The basic questions for […]

July 11, 2023

While generative AI advancements seem to dominate headlines in enterprise communications (EC) these days, security has also been receiving some welcome attention. Security is not the most glamorous topic in EC, but it’s critically important to stay at least one […]

May 3, 2023

Yesterday we had a bit of consolidation out at the edge. DartPoints has acquired Venyu, a data center and cloud services provider based in Louisiana.The deal brings DartPoints an additional three data centers, giving them 11 in total. Two of […]

June 30, 2022

Nordic operator Tele2 announced a collaboration with Amazon Web Services (AWS) to enhance the cloud services and cloud management portfolio that it offers to its customers, the former said in a release. Under the terms of the deal, Tele2 will […]

May 26, 2022

ArsenalFX Color is celebrating its tenth anniversary with an ambitious, effort to grow and extend its reach. The boutique post-production facility, which provides dailies, color, finishing and visual effects services for television and film is planning to relocate to a […]

September 16, 2021

Enterprise Connect is right around the corner. It’s where I’ll be teaching attendees how best to negotiate cloud contracts, spot “gotchas,” and prevent them from happening in the future. Some of these “gotchas” include whether or not your service level […]

August 4, 2021

To meet the demands of today’s customers, many contact centers are looking to cloud services as they chart their CX future. But like any technology migration, moving a contact center to the cloud is not the simple, painless process promised […]

February 18, 2021

Back in July 2020, Microsoft completed its acquisition of Metaswitch, an important move for the Azure for Operators launch in September, as has been duly highlighted. However, publicity about how Microsoft will leverage the two companies’ resources to differentiate, accelerate […]

January 26, 2021

Wave Broadband has bought Digital West, which provides fiber-optic connectivity and other services in California’s Central Coast region. Financial terms of the deal weren’t disclosed. In addition to fiber connectivity for businesses, San Obispo, Calif.-based Digital West provides colocation, cloud […]

January 6, 2021

We have been working with a healthcare financial services client for a couple of years now. In early 2019, the client approached us to see if we could explain why its hosted cloud telephony services bill was 30% higher than […]

July 10, 2020

Irving, TX – July 9, 2020 – NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, networking and biometric solutions, is announcing the general availability of the new generation of NEC UNIVERGE BLUE CLOUD SERVICES […]

March 20, 2019

GigSouth has expanded its relationship with Southern Telecom. Following its deal for dark fiber over the winter, the regional ISP has signed on for colocation space at STI’s 270 Peachtree Street facility. The space will serve as GigSouth’s hub, leveraging […]

October 12, 2018

Evolve IP®, The Cloud Strategy Company™, today announced that Frost and Sullivan has recognized Evolve IP as one of the world’s top Unified Communications as a Service (UCaaS) providers. In the comprehensive visual white paper the analyst firm notes The […]

May 3, 2017

Verizon has reached an agreement to sell off its cloud and managed hosting service assets to IBM, illustrating that it is backing away from the cloud services space. This is quite a different turn of events for Verizon. The service […]