Tag: cloud service

April 25, 2022

Almost every enterprise uses the cloud these days, and most of that use comes from cloud-based front-end portals designed to provide web or app access to legacy core-business applications. The applications are there already, and the goal is to make […]

June 14, 2021

Ribbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and Microsoft Teams Phone System. This differs from call forking, which all Microsoft […]

March 16, 2021

Genesys today announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed Digital business unit headed by Barry O’Sullivan, EVP and GM. Cloud services provider LogMeIn acquired the digital engagement technology […]

January 11, 2021

Almost every large enterprise communications environment is sprawling, diverse, multivendor, and built upon purchase decisions made, in many cases, by previous generations of IT/communications leadership. IT decision-makers often have trouble getting their arms around all of this, even under ideal […]

November 24, 2020

Orange Business Services announced a deeper relationship with Amazon Web Services that was designed to accelerate customers’ move to the cloud. When it comes to cloud services, businesses want options, which is why Orange has various cloud partnerships in place […]

June 26, 2020

There’s no doubt that you are or will be considering outsourcing your unified communications and contact center operations to a cloud service in the future, if you haven’t already. The cloud service looks appealing, saves money, frees up IT staff […]

May 8, 2020

The brass knuckles are out in the dust up between Microsoft and Amazon Web Services over the $10 billion JEDI contract. This week Amazon Web Services fired off another volley by filing a second, concurrent bid protest with the U.S. […]

November 26, 2018

When it comes to serving customers, service providers need to expand their business offerings beyond edge compute technologies, according to research by Gartner. According to research by Gartner, the proliferation of digital business services is moving infrastructure services beyond the […]

September 27, 2018

After 14 years at CenturyLink and roughly 60 days at F5 Networks, James Feger knows a thing or two about providing value to both service provider and enterprise customers. Speaking during a keynote address at Light Reading’s NFV and SDN […]

June 1, 2018

Due to its decentralized nature, blockchain could pose a threat to internet giants Facebook, Amazon, Netflix and Google (FANG), according to a report. Oppenheimer analyst Tim Horan said in a report to clients that the rise of blockchain technology would […]

January 17, 2018

Google has hatched a plan to build three submarine cable networks next year with an aim of getting a jump on its key competitors, Amazon Web Services and Microsoft. Set to be completed in 2019, the first cable will go […]

May 16, 2017

Global Capacity has expanded seven One Marketplace points of presence (POPs) in its North American network, giving customers new options to access cloud and over-the-top applications and data services. As part of this latest upgrade, Global Capacity has upgraded six […]

May 3, 2017

Verizon has reached an agreement to sell off its cloud and managed hosting service assets to IBM, illustrating that it is backing away from the cloud services space. This is quite a different turn of events for Verizon. The service […]

June 22, 2016

Windstream has established a partnership with BroadSoft to provide a new Virtual PBX and unified communications (UC) solution targeting hospitality industry opportunities. The new Virtual PBX solution, which was announced during the HITEC hospitality tradeshow, offers a single unified platform […]