Modern Media, Unified communications
August 29, 2023
Via: No JitterCompanies have a number of different options when it comes to choosing a contact center platform. Metrigy’s global Customer Experience MetriCast 2023 market size and forecast study, conducted with 1,695 companies, finds that 32% of companies using a contact center […]
Modern Media, Unified communications
September 21, 2022
Via: No JitterThe cloud communications space continues to be crowded and noisy, and even the established players are having difficulty breaking through to get anyone’s attention for at least 10 seconds. These days, 10 seconds of attention is actually a big deal; […]
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