Modern Media, Unified communications
April 22, 2022
Via: No JitterWelcome to the Friday, April 22, 2022, edition of the No Jitter Roll. In this edition, we share news on a contact center FedRAMP designation, three new handset phone devices, an update to a speech recognition service, and a portal […]
August 12, 2021
Via: No JitterThe AI revolution in the contact center has been well underway for some time, and as apparent by a pair of announcements this week from Genesys and separately NICE, it’s not slowing down any time soon. And for contact centers, […]