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Tag: Cisco


Modern Media, Unified communications

Vendors Use AI to Boost Customer Experience in the Contact Center

November 15, 2022

Via: No Jitter

For analysts, the past few weeks have been a blur of industry events, and our travel schedules have never been busier. Vendors are trying to make up for lost time after a three-year hiatus from in-person events, and every week […]


Modern Media, Unified communications

The UC Platform Wars Have Arrived

November 14, 2022

Via: No Jitter

The last several weeks have been busy for the unified communications (UC) market. Google, Microsoft, Cisco, and Zoom held customer events, releasing a slew of new features, while RingCentral held an analyst event in October to share its accomplishments and […]


Modern Media, Unified communications

The Emerging Next Generation of Remote Meetings

November 2, 2022

Via: No Jitter

October provided us a glimpse into the future of 3D/holographic meetings from Meta, Google, and Cisco. All three companies shared details on the next generation of collaborative meetings. Princess Leia would be impressed. Videoconferencing technology has come a long way. […]


Modern Media, Unified communications

WebexOne 2022: Cisco Shares 4 Key Priorities for the Future

October 26, 2022

Via: No Jitter

This week, Cisco is holding its virtual WebexOne event. And like in past years, the company is using the event to show off its many new innovations and products while highlighting what it has delivered in the past year. Looking […]


Modern Media, Unified communications

Cisco, Microsoft Announce Teams Interoperability on Cisco Devices

October 12, 2022

Via: No Jitter

At the Microsoft Ignite event today, Cisco and Microsoft announced a new partnership that’ll bring native Microsoft Teams interoperability to Cisco Room and Desk devices, marking the first time that Cisco devices will be certified for Microsoft Teams. Starting in […]


News

Int’l Bytes: neutrality.one, Batelco, BT, Cisco, Colt, Arelion

October 7, 2022

Via: Telecom Ramblings

The cloud networking company neutrality.one has won over a new network operator to its SDN platform. Batelco will be using their infrastructure to better serve enterprise customers by leveraging N1’s private network reach. N1 offers SD-WAN gased connectivity to 180 […]


Modern Media, Unified communications

The Convergence and Evolution of Enterprise Calling

August 29, 2022

Via: No Jitter

Last March, at Enterprise Connect, three keynotes highlighted a new take on UCaaS Mobility. That’s not particularly newsworthy in itself, as mobility has been a reliable unified communications (UC) and unified communications as a service (UCaaS) feature since the beginning. […]


Modern Media, Unified communications

Creating a Hotdesking Strategy

August 22, 2022

Via: No Jitter

As companies continue to determine their best approach for supporting hybrid work, one topic that frequently comes up in conversations with our clients is hotdesking. The idea of hotdesking is simple – create workspaces that employees coming into the office […]


Modern Media, Unified communications

What Goes Well With UCaaS Meetings?

August 9, 2022

Via: No Jitter

Cloud-delivered services tend to expand into adjacencies more easily than traditional software did. Consider unified communications as a service. Not long ago, it was about hosted telephony, then it expanded into messaging, and then into meetings. This year, Gartner stopped […]


Modern Media, Unified communications

Cisco Looks to Embedded Apps to Drive Its Platform Advantage

August 1, 2022

Via: No Jitter

Over the past few years, Cisco has been pivoting Webex from being a product to a platform. In communications, at a most basic level, platform means having a communications platform as a service (CPaaS) back end that the vendor can […]


Networks & Systems

AWS Cloud WAN promises simplified multi-cloud management

July 13, 2022

Via: RCR Wireless News

Amazon Web Services (AWS) announced this week the general availability of Cloud WAN, its managed wide area network (WAN) service. AWS Cloud WAN connects on-prem data centers, branch offices and cloud resources together on AWS’ global backbone, providing centralized private […]


Modern Media, Unified communications

Cisco Tees Up Calling Updates Ahead of Event; Lenovo Reveals Video Bar

June 10, 2022

Via: No Jitter

Welcome to the No Jitter Roll, our regular round-up of communications and collaboration news. In today’s No Jitter Roll, we look at announcements on updates to a calling service and a Windows-based collaboration bar. Cisco Reveals Voice Updates Ahead of […]


Networks & Systems

Cisco Combats Network Problems Impacting Hybrid Workers

June 8, 2022

Via: No Jitter

Cisco recently launched added two new end-user monitoring tools to ThousandEyes—Automated Session Testing and Agent View. Both are designed to assist IT teams in managing daily problems that affect applications running on top of complex networking environments, and boost the […]


Modern Media, Unified communications

Citrix Eyes Hybrid Workplace with Microsoft Partnership; Clearspan Debuts Secure Comms Tool

April 29, 2022

Via: No Jitter

Welcome to the Friday, April 29, 2022, edition of the No Jitter Roll. In today’s news roundup, Citrix’s desktop-as-a-service tool debuts on Azure Marketplace, Comcast Business teams up with Cisco on a security-enhancing network service, and Clearspan unveils a new […]


Modern Media, Unified communications

Microsoft Teams Operator Connect Accelerator Program May Speed Teams Phone Adoption

April 26, 2022

Via: No Jitter

Microsoft last week announced the Operator Connect Accelerator program, which shifts the integration of service provider / Microsoft APIs for Operator Connect integrations from the service providers to the SBC vendors. This program has the potential to significantly simplify the […]


Modern Media, Unified communications

Lumen’s New Way to Service Old Customers

April 26, 2022

Via: No Jitter

Today, Lumen launched its new cloud-native telephony offering, Lumen Cloud Communications (LCC), with the help of a partnership with Alianza. Like most large service providers, Lumen has a wide range of communications offerings that include voice and UCaaS solutions from […]


Networks & Systems

Cisco Boosts Sustainability With Partner Programs

April 18, 2022

Via: No Jitter

Sustainability has been a major societal topic for years, but the pandemic thrust it into the business world. The “Great Reset” that we have been experiencing over the past two years has caused every person, city, country, and company to […]


Modern Media, Unified communications

Cellular Integration Is Unified Communication’s Final Frontier

March 30, 2022

Via: No Jitter

First, let me say that reconvening for the first in-person Enterprise Connect show in Orlando in three years was positively energizing. Getting together with longtime friends and colleagues, each of whom is a recognized thought leader in their particular area(s) […]


Networks & Systems

3 Augmented Reality Developments in Early 2022

March 16, 2022

Via: No Jitter

Covering the virtual and augmented reality (VR, AR) space can be a bit tricky. We are in the “wild west” days where change is the only consistent feature in the landscape. As the metaverse begins to come into focus, players […]


Modern Media, Unified communications

Frost & Sullivan Shares CX Insight; AudioCodes & Colt Partner on Operator Connect

March 15, 2022

Via: No Jitter

Welcome to the latest edition of the No Jitter Roll. In this edition: We start out with some research coming from Frost & Sullivan, then look at a new Operator Connect option, and finish with a Webex Meetings update for […]