Modern Media, Unified communications
March 26, 2024
Via: No JitterAs part of its Enterprise Connect 2024 (EC24) activities, Cisco announced several new devices that can aid companies in their quest to get people back in the office. The company also released the findings of a recent hybrid work study. […]
March 1, 2024
Via: RCR Wireless NewsThe Japanese arm of Cisco has joined with Mitsui Information and KDDI Engineering, parts of trading group Mitsui Group and telecoms operator KDDI respectively, to deploy a private 5G network at the Shinwa Komaki SFiC Lab in Komaki City, in […]
Modern Media, Unified communications
February 20, 2024
Via: No JitterCisco recently hosted Cisco Live in Amsterdam, and as usual, the company made a lot of major announcements, many of which were covered in this post by Zeus Karavala. However, also as usual, there were many more announcements than those […]
Modern Media, Unified communications
February 6, 2024
Via: No JitterAs a wave of generative AI copilots and virtual assistants have entered the market, generative AI is now poised to drastically change the way businesses and service providers manage and operate applications and networks. Much attention has been focused on […]
Modern Media, Unified communications
February 6, 2024
Via: No JitterThe EMEA flavor of Cisco Live is being held in Amsterdam this week (Feb. 5-9, 2024). Although much smaller than the global event held in the U.S. in June, the show typically carries a flurry of news surrounding innovation, and […]
February 5, 2024
Via: RCR Wireless NewsRAI Amsterdam, the conference and exhibition centre in the Dutch capital, has a new private 5G network, courtesy of NTT and Cisco. The setup has been signed off in time for the Cisco Live conference at the venue this week […]
Modern Media, Unified communications
February 2, 2024
Via: No JitterWelcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: 8×8 enhances its UCaaS and CCaaS products with AI and other features and introduces a beta-only product […]
December 14, 2023
Via: No JitterCisco recently held its annual Asia-Pacific, Japan and China (APJC) version of its Cisco Live event in Melbourne, Australia. At the event, the company announced new customer experience (CX) services to support businesses in their sustainability efforts. The new services […]
Modern Media, Unified communications
November 14, 2023
Via: No JitterDuring the month of October I attended three different industry/analyst conferences – Zoomtopia, NICE Industry Analyst Summit, and Cisco WebexOne. I quickly noticed several similar themes at these conferences: Contact center/CX takes center stage AI assistants, copilots, companions are here […]
Modern Media, Unified communications
November 13, 2023
Via: No JitterTwo new room systems from Cisco show how much the industry has changed in the past few years. Last month, Cisco hosted the WebexOne conference and made numerous calling, meeting, and chatting announcements. I want to focus on two new […]
Local area networks and wide area networks, Modern Media
November 1, 2023
Via: RCR Wireless NewsJapanese telco KDDI, Cisco Systems and Fujitsu announced the recent launch of operations of a metro, regional network that combines the IP layer network and optical transmission layer network for streamlined operations. In a release, Fujitsu explained that the metro […]
Modern Media, Unified communications
October 27, 2023
Via: No JitterWelcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: the major news out of WebexOne, which included the Webex’s pervasive AI strategy and new contact center […]
Modern Media, Unified communications
October 26, 2023
Via: No JitterToday at WebexOne, Cisco detailed the Webex AI Assistant capabilities to be included within Webex Contact Center and Webex Suite for paying customers. It also two new tiers called Customer Experience (CX) Basic and CX Essentials. Prior to this announcement, […]
Modern Media, Unified communications
October 26, 2023
Via: No JitterAt the WebexOne event in Anaheim, CA, Cisco shared an AI strategy centered on the three pillars it has discussed for a while:reimagining work, building the best collaboration suite, and building the best device portfolio. With hybrid work, meetings will […]
Modern Media, Unified communications
October 25, 2023
Via: No JitterToday at WebexOne, Cisco announced several components of its AI strategy – Webex AI Assistant, Real-Time Media Models (RMMs) and the Webex AI Codec – which the company will be making “pervasive” across its portfolio. No Jitter spoke with Javed […]
Modern Media, Unified communications
August 29, 2023
Via: No JitterCompanies have a number of different options when it comes to choosing a contact center platform. Metrigy’s global Customer Experience MetriCast 2023 market size and forecast study, conducted with 1,695 companies, finds that 32% of companies using a contact center […]
Modern Media, Unified communications
August 28, 2023
Via: No JitterIn a bid to foster local innovation and boost economic growth, Cisco has opened its first EDGE Center in Lagos, Nigeria. The new center will function as an incubator for small, medium, and micro enterprises (SMMEs) by offering advanced Cisco […]
August 11, 2023
Via: Telecom RamblingsA few interesting items to round out the week: EdgeCore has some big plans for Reno, Nevada. They have begun construction on a campus there with an eventual capacity of 1.5M square feet of space and 216MW of critical IT […]
Local area networks and wide area networks, Modern Media
July 31, 2023
Via: Broadcast BeatCisco and Qwilt today announced that they are working with Fastweb, one of Italy’s leading telecommunications operators, to bring their joint Content Delivery Network (CDN) solution, based on Open Caching, to the Italian market. The new solution will enable Fastweb […]
Modern Media, Unified communications
July 20, 2023
Via: No JitterThe ritual of logging on to a meeting with remote participants – whether over the phone or over a video conferencing platform – can be fraught with technical difficulties that frustrate the participants and eat up the time allotted for […]