August 31, 2021
Via: No JitterIn 2007, I co-founded BCStrategies (formerly UC Strategies) with several colleagues to help organizations grip the new capabilities that unified communications (UC) was bringing to the market. Amidst the complex array of capabilities accompanying this advance, we took a higher-level […]
August 24, 2021
Via: No JitterSlack has been the topic of many No Jitter posts since its launch in 2013. The first, “Will Unified Communications be Eaten by Messaging?,” in January 2015, foreshadowed the revolutionary potential of corporate messaging. But as a contact center analyst, […]
April 12, 2024
April 10, 2024
April 12, 2024
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