Modern Media, Unified communications
November 3, 2022
Via: No JitterAccording to Jeff Lawson, Twilio CEO and co-founder, chief information officers (CIOs) have begun to change their minds about customer engagement. Where once CIOs used to focus on creating great customer experiences, they’re now figuring out how to make more […]
March 31, 2022
Via: No JitterWelcome to the latest edition of the No Jitter Roll. In this edition, we recap several new partnerships that expand communications and customer-service access to global customers. Avaya Offers OneCloud CCaaS to Alcatel-Lucent Enterprise Customers in Expanded Partnership Avaya, which […]
Modern Media, Unified communications
March 21, 2022
Via: No JitterEnterprise Connect has a history of being the place for exciting contact center breakthroughs — and this year the excitement is back! The first big news this week is that Google has expanded Contact Center AI (CCAI) to a full […]
May 7, 2021
Via: No JitterThis week we share announcements around conversational AI, contact center, UCaaS subscriber growth, and secure access security edge (SASE). Google CCAI Update: Agent Assist for Chat In a blog post this week, Google Cloud announced Agent Assist for Chat, the […]
April 24, 2019
Via: Telecom ResellerInference Solutions, a global provider of Intelligent Virtual Agents for sales and service organizations, today announced global availability of Inference Studio’s latest version, which makes it easier for telecommunications carriers, contact center software providers and enterprises of all sizes to […]
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