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Tag: big data


Modern Media, Unified communications

Putting Customers in the Driver’s Seat: How Prioritizing CX and the Customer Journey Builds Brand Loyalty

July 8, 2022

Via: Telecom Ramblings

For years, communications service providers (CSPs) and streaming services have poured time, funds, and resources into advanced and exciting products and offerings – from unique streaming content to the speeds of 5G – to maintain an edge with their customers. […]


Networks & Systems

AI & Trust: It’s Complicated

July 22, 2021

Via: No Jitter

With the power it brings to complex calculations and data analysis, artificial intelligence is driving, literally and figuratively, much of what we see and do, as well as much of what goes on in the background — whether we realize […]


Networks & Systems

Nokia to migrate its entire IT infrastructure onto Google Cloud

October 15, 2020

Via: RCR Wireless News

Earlier this week, Nokia said it will be migrating its entire on-premises information technology infrastructure onto Google Cloud, including all of its data centers, servers and software applications, marking a massive win for the U.S. company. Nokia has been focused […]


Internet, Modern Media

Verizon Media launches open source, big data COVID-19 search engine

April 13, 2020

Via: RCR Wireless News

Last month, the White House unveiled its COVID-19 Open Research Data (CORD-19) initiative, an open source, big data processing program to aid treatment and vaccine research. But, as you might expect, there is already a ton of information to sort […]


Internet, Modern Media

Tuesday Bytes: CenturyLink, Mitel, Transtelco, Hurricane Electric, Cisco

August 27, 2019

Via: Telecom Ramblings

A few that slipped through my nets last week plus a new M&A worth noting: CenturyLink recently made multiple moves to upgrade its cloud with the help of VMware and other partners. They added 5 major enhancements to CenturyLink Private […]


Networks & Systems

Big Data in UC and CC

July 22, 2019

Via: Telecom Reseller

One of the necessary elements for Artificial Intelligence (AI) is to have access to a lot of data. More data equals greater success in the outcome of AI. This is called big data. Many Unified Communications (UC) and Contact Center […]


Regulations

Five Business Cases that SD-WAN Will Boost in 2019

January 29, 2019

Via: Telecom Ramblings

When talking about cost savings for enterprises or revenue streams for service providers from SD-WAN, we typically focus on existing MPLS service replacement or supplement. Many enterprise clients hope SD-WAN can help them to “pay less for more” of today’s […]


News

A deluge of data is building, but some verticals are more ready than others: report

December 3, 2018

Via: Fierce Telecom News

A deluge of data—one that is even greater than what already is upon us—is coming. The question is whether adequate preparations are being made for this onslaught. An IDC white paper suggests that the answer varies by industry. The firm […]


Networks & Systems

Holistic platforms, not one-offs, are key to AI success, report says

November 1, 2018

Via: Fierce Telecom News

Development and adoption of AI must be done in a systematic and unified manner across managed service providers’ (MSPs’) departments and initiatives, according to ABI Research. Using AI solely as a tactical response to problems or to exploit specific opportunities […]


News

Qualcomm shepherds AI efforts into new research organization

May 24, 2018

Via: Fierce Telecom News

In an effort that puts all of its AI assets into one basket, Qualcomm Technologies Thursday announced the formation of a new research organization. The Qualcomm AI Research division is a cross-functional, cooperative effort that encompasses all of the AI […]


Networks & Systems

How Big Data, Mobility Up Ante for Collaboration

April 18, 2018

Via: No Jitter

Knowing the how, where, and why behind your employee and customer experiences matters more than you can ever imagine. With integration into every facet of society, mobility has changed the way the world works and how businesses operate. Consider these […]


Internet, Modern Media

Optimizing coverage in the age of big data

April 3, 2017

Via: RCR Wireless News

Smartphone ownership is near saturation levels for many consumer segments, yet demand for mobile connectivity is on the rise. The “Internet of Things,” wearables, smart cities and mobile payments represent just a few of the drivers increasing the need for […]


News

Record-speed data transmission could make big data more accessible

August 10, 2016

Via: Phys.org

With record-breaking speeds for fiber-optic data transmission, University of Illinois engineers have paved a fast lane on the information superhighway—creating on-ramps for big data in the process. Graduate researcher Michael Liu will present the research team’s developments in oxide-VCSEL technology, […]


Networks & Systems

5G, IoT, Big Data: Everything to Do with Customer Service

July 18, 2016

Via: No Jitter

Imagine if your customers and partners had seamless and effective access to your company’s most knowledgeable people on your products and services. In essence, you would have the ability to make every employee a customer service expert, able to address […]