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Tag: Amazon


Editorial

Project Kuiper: Amazon’s Answer to Internet Connectivity Coming 2024

December 25, 2023

Via: Camila Mendes

In the Battle of the Billionaires, Bezos and Musk go head-to-head in the telecommunications sector, with Project Kuiper being launched to challenge Starlink. Amazon is looking to solve the issue of connectivity in unserved and underserved communities around the world, […]


Modern Media, Unified communications

Generative AI: The Topic of Conversation in UCaaS and CCaaS

November 7, 2023

Via: No Jitter

At Enterprise Connect in March 2023, many companies – Microsoft, Google, Amazon, Zoom, Cisco Webex to name a few – debuted their artificial intelligence (AI) and generative AI capabilities. Some of that functionality already existed in their products while some […]


Networks & Systems

AWS Announces AWS Elemental MediaConnect Support for AWS Elemental Link UHD

September 11, 2023

Via: Broadcast Beat

Today, Amazon Web Services (AWS) announced that AWS Elemental Link UHD now supports AWS Elemental MediaConnect. Combining Link UHD with MediaConnect is a simple and cost-effective way to create live video workflows in the cloud, saving time and resources compared […]


Modern Media, Unified communications

Conversations in Collaboration: Amazon Connect’s Pasquale DiMaio Talks Agent Experience and AI

August 3, 2023

Via: No Jitter

Welcome to the third of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI. No Jitter (NJ) then spoke with Google Cloud’s Behshad Behzadi who spoke about the […]


Modern Media, Unified communications

No Jitter Roll: ASAPP Brings Generative AI to IVRs, AWS Expands Amazon Bedrock, and ServiceNow Adds New Gen-AI-powered Tools.

July 28, 2023

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR highlights another round of generative AI-related news from ASAPP’s launch of GenerativeAgent which provides interactive voice response (IVR) […]


Broadcast, Modern Media

Pixalate’s Q1 2023 Global Invalid Traffic & Ad Fraud Benchmarks Report: IVT on Roku and Amazon Fire CTV Apps Rises Back Over 20%

April 27, 2023

Via: PR Newswire

Pixalate, the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising, today released the Q1 2023 Invalid Traffic Benchmarks Report, a comprehensive examination of the global state of IVT and ad fraud in Q1 […]


Networks & Systems

Amazon Web Services Flexes Its Generative AI Muscles

April 24, 2023

Via: No Jitter

Amazon Web Services (AWS) is diving deeper into generative artificial intelligence (AI) software development with the launch of several new products. The goal is to make generative AI more accessible and affordable to a broader audience, by giving developers the […]


Networks & Systems

AI Is Everywhere; But It’s Still Our World

April 14, 2023

Via: No Jitter

Generative AI was the hottest buzzword going into Enterprise Connect last month, and now that we’re on the other side of the big event, it seems clear to me that the AI hype is, for the most part, justified. AI—generative […]


Modern Media, Unified communications

Amazon, Zoom Add To Their AI Portfolios

March 30, 2023

Via: No Jitter

Amazon executive Dilip Kumar used his keynote appearance at Enterprise Connect 2023 to unveil Amazon Chime SDK call analytics, which lets app builders add call analytics to real-time voice, video and messaging data, all powered by machine learning. “Speaker search, […]


News

The Sunday Brief: Different disciplines

January 30, 2023

Via: RCR Wireless News

Greetings from Louisiana, Texas, Kansas, Missouri, and Florida (Ft. Lauderdale, the location of this year’s MetroConnect conference, is pictured). It’s been a full week of Telco Top Five earnings, and we will devote most of this Brief to results analysis. […]


News

Tech workforce hit again: Google cuts 12,000 jobs

January 20, 2023

Via: RCR Wireless News

Google is the latest technology giant to announce mass layoffs amid ongoing economic challenges hitting the sector. CEO Sundar Pichai sent an email to the company’s staff Friday indicating that jobs cuts will begin immediately in the U.S., with other […]


News

Amazon Connect at re:Invent 2022

December 1, 2022

Via: No Jitter

Since Amazon Web Services launched its contact center solution, Amazon Connect, in March 2017, the company’s annual conference, AWS re:Invent, has been an opportunity to include new Amazon Connect feature and capabilities announcements in its product news roll-outs. In a […]


News

AWS Ups Its Sustainability Efforts at Re:Invent 2022

November 29, 2022

Via: No Jitter

It’s the week after Thanksgiving in the U.S., which means we now head to Las Vegas for the annual Amazon Web Services (AWS) Re:Invent show. This event is the company’s largest conference and is typically filled with news of product […]


Networks & Systems

Omnicom’s Credera Announced Support for AWS for Advertising & Marketing Initiative

November 29, 2022

Via: PR Newswire

Credera, a global boutique consulting firm focused on strategy, transformation, data, and technology, today announced support for the AWS for Advertising and Marketing initiative from Amazon Web Services (AWS) to accelerate advertising and marketing transformation. AWS for Advertising & Marketing […]


Local area networks and wide area networks, Modern Media

American Tower seeks permit to carry out 5G private network trial

October 31, 2022

Via: RCR Wireless News

U.S. tower firm American Tower is seeking a 180-day authorization from the Federal Communications Commission to allow the use of an Airspan radio identified as AirVelocity 1901 as part of an experimental project in which ATC is currently working with […]


News

The Sunday Brief: Labor Day edition—August eye-catchers

September 6, 2022

Via: RCR Wireless News

Labor Day weekend greetings from the Midwest. Since there was not a particularly attractive opening picture (most this week were of competitor’s sloppy hole digging), we are including a wonderful shot of a hot air balloon from our Colorado trip […]


Networks & Systems

AWS Cloud WAN promises simplified multi-cloud management

July 13, 2022

Via: RCR Wireless News

Amazon Web Services (AWS) announced this week the general availability of Cloud WAN, its managed wide area network (WAN) service. AWS Cloud WAN connects on-prem data centers, branch offices and cloud resources together on AWS’ global backbone, providing centralized private […]


Local area networks and wide area networks, Modern Media

AWS expands presence in the Nordic, Baltic regions via new Tele2 deal

June 30, 2022

Via: RCR Wireless News

Nordic operator Tele2 announced a collaboration with Amazon Web Services (AWS) to enhance the cloud services and cloud management portfolio that it offers to its customers, the former said in a release. Under the terms of the deal, Tele2 will […]


Networks & Systems

4 Organizations Tap Amazon Connect to Eliminate Friction

November 3, 2021

Via: No Jitter

Constituents, citizens, students, patients, and customers expect convenient interaction when engaging with government, education, healthcare, or nonprofit organizations. Contact centers are the first touchpoint for many who reach out to a public sector organization for services. Organizations are increasingly adopting […]


Modern Media, Unified communications

Power Contact Center Agents with New Machine-Learning Capabilities

October 7, 2021

Via: No Jitter

During the AWS re:Invent conference last year, I wrote about new capabilities added to Amazon Connect, our easy-to-use omnichannel cloud contact center. Now, I am happy to announce the general availability of two of these capabilities, Voice ID and Wisdom, […]