They say two things are unavoidable in life: death and taxes. If you have reviewed your phone bills lately, you might as well tack on fees to that list.
Telecommunications taxes, surcharges, and fees are myriad, complex, and significant. Most telecom managers have a vague understanding of these and view them as unavoidable, a cost of doing business. While this is true, it’s prudent to have a basic understanding of these charges and periodically review them. Billing mistakes are common, and they even happen with taxes, surcharges, and fees. I’m currently disputing a USF fee that was accidentally applied to one of my recent bills at the wrong rate (higher than the current 33.4%).
