One of the big questions for enterprise communications when it comes to the pandemic is how lasting the current shifts will turn out to be. Just how many remote workers will return to the office, versus those who become permanent telecommuters? Will users abandon video as a medium once they’re back in the office, or have attitudes fundamentally shifted?
You can find varying opinions and survey data purporting to answer these and similar question, but I’m intrigued by some of the other ways in which the pandemic seems to be transforming business, and how enterprises are leveraging communications technology to enable the shift. A few quick examples: