The new year comes with plenty of new challenges and opportunities for the industry. But while the major focus in the news seems to revolve around 5G, let’s not forget about the incredible growth and momentum we’re seeing in other areas such as voice and SMS communications, which still play a significant role for businesses. Yet, how will our approach to the enterprise communications architecture change in the years ahead? We have put together six predictions we expect to see in the industry in the future.
