In order to make it easier for dispatchers to coordinate jobs with field technicians, Verizon Connect announced its Field Service Dispatch solution. Field Service Dispatch enables dispatchers to schedule jobs and communicate job information to technicians and customers in near-real time.
Field Service Dispatch works in conjunction with the Verizon Connect Reveal platform to combine vehicle location data and technician status to help operations managers make faster, more informed decisions from a single application without having to switch from between telematics and field service solutions.
