Unified communications has been gaining traction, with more and more enterprises looking for the ultimate solution to enhance and streamline office communications, as well as help employees gain a bigger and better picture of their workday.
But we still have a way to go until UC is available in a truly unified form, complementing enterprise employees in and out of the office across products, services, devices, locations, and even state-of-mind.
So what should we expect from the future of UC?