The global cloud communications market alone is forecasted to reach $4.45 billion by 2021, driven by the BYOD movement and the increasing cost-effectiveness of cloud-based solutions. Given this, many enterprise decision makers are turning to cloud-based service providers over legacy carriers.
The transition to cloud-based communications has uncovered two common trends: 1) the shift from standalone communications to embedded communications, and 2) the shift from on-premises systems to cloud-based services. These market drivers are accelerating at a rapid pace. The good news it that when companies move their communications to the cloud, they have a few great options to consider.
