This week we share announcements around team collaboration and videoconferencing platform updates, meeting room A/V solutions, and messaging channel support.
Microsoft Teams: Salesforce App GA, Smaller Together Mode
Microsoft this week shared several announcements around integrations and a virtual meeting background, and we learned of changes to Microsoft’s shared virtual background.
First, Microsoft announced that the Salesforce app is now GA for Teams. With the integration, users can bring account data and records from Salesforce into their Teams workspace, Microsoft said. Additionally, users can pin customer records to Teams channel tabs and chat, edit records directly within Teams, and @ mention Salesforce records like accounts, cases, contacts, leads, and opportunities, Microsoft said.