This week we share announcements around Instagram messaging support, Microsoft Teams-UCaaS integration packages, a UC management acquisition, co-browsing with voice and video support, and automatic speech recognition (ASR).
Facebook Opens Up Instagram Messaging API, Vendors Add Support
At its F8 developer conference this week, Facebook announced it has now made the Messenger API for Instagram available to developers for their use in enabling businesses to send messages to and receive messages from customers via Instagram. A variety of vendors have announced related plans, including:
