The future of communications and collaboration at times can feel both known and unknown. On one hand, many enterprises are betting on hybrid, investing in tools to improve collaboration among a mix of in-office and remote employees. On the other hand, other enterprises are planning to stay all remote, pointing to gains in worker productivity, and as such are looking at technology roadmaps from that perspective. And others still are making their decisions around the day all workers return full-time to the office.
