What does innovation look like in 2022? What sort of innovations do enterprises need from their technology providers in this year where the transition toward hybrid work will continue to be an uncertain path?
As I wrote last week, I believe much of this year’s focus in innovation will be on solidifying and trying to perfect the wave of transformative technology that was forced into widespread use by the onset of the pandemic. Many vendors are focusing on tools that improve the collaboration experience that’s been our baseline for almost two years. Other efforts center on shaping the hybrid work experience that enterprises will continue to try and create in 2022.