Today, Cisco held a hybrid work customer event to launch the new Webex. Webex has been the foundation for Cisco’s collaboration business since its acquisition in 2007. Since then, Webex has gone through several iterations but has never had a major overhaul – until now. So, why the change and why now?
The answer is that it’s now addressing the needs of hybrid working. During the event keynote, Cisco highlighted some primary research that found that pre-pandemic, only 8% of meetings included at least one virtual participant. Post-pandemic, that number is expected to be 98%, meaning tools like Webex are more important than ever.
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