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Zoom Steps Into CCaaS, Set to Acquire Five9

July 19, 2021

Via: No Jitter

Over the weekend, Zoom announced it was acquiring contact-center-as-a-service (CCaaS) vendor Five9 for $14.7 billion. The deal is an all-stock transaction that converts to a little over $200 per share for Five9 stock, which had a July 16 closing price of $176.58 per share. Under the terms of the agreement, Five9 shareholders will receive 0.5533 shares of Zoom stock for each share of Five9 it held, with the deal expected to close in the first half of 2022. Once the acquisition is complete, Five9 CEO Rowan Trollope will become a president of Zoom and stay on as CEO of the Five9 business unit.

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