The internet is being reshaped and evolving into a spectrum of digitally enhanced worlds, realities and business models. This is a game changer for communications service providers (CSPs) who will serve as an endpoint for consumers and businesses to the metaverse, a market that is expected to be worth an estimated $13 trillion in global revenue by 2030 according to a recent Citi report. While any generational shift in the internet presents threats to incumbents, CSPs are strongly positioned to capitalize on this opportunity given their proximity to customers and high levels of trust that they enjoy.
