As I explored in my last post, I expected that the eighth-annual SIP and Cloud survey from The SIP School would show a decrease in provider problems, but that was not the case. I also thought that there would be a decrease in the number of PBX and SBC equipment problems — also not so.
The 2018 SIP and Cloud report includes input from 840 professionals. In my last blog, I covered that survey respondents reported the SIP trunk provider was responsible for 32.78% of problems experience — an improvement over last year.
