In today’s highly technology-driven world, connecting with your customers via more than one platform is not only essential but also one of the major driving forces for today’s enterprises. Understanding this requirement, Route Mobile Limited (“Route Mobile”), a cloud-communication platform service provider, has developed ‘Omnichannel Platform’, an offering for enterprise customers. ‘Omnichannel Platform’ is an all-in-one API network solution that offers multiple advantages to its customers. As a single platform, it allows enterprises from various domains such as banks, insurance, e-commerce portals, cab service providers, travel & tourism and airlines to communicate with end-users with the help of multiple channels minus the technical complexity associated with multi-channel messaging services.
