Once you move to a cloud communications platform, should you care what goes on in the vendor’s cloud?
The question reminds me of a story a colleague once shared about his teenage son trying to use his mobile phone on a camping trip in the Sierra Nevada mountains. While explaining to his son that he would not get phone coverage, the frustrated teen replied, “But Dad, aren’t all the cell phone companies in the cloud now?” What a great example of how the terminology was working as designed! The term “cloud” originally referred to a vast “somewhere” on the Internet or Telco network that end users and consumers never had to worry about.
