Nokia today announced the AVA QoE at the Edge service to enable Communications Service Providers (CSP) to deliver a superior customer experience. This new service deploys Nokia AVA AI at the edge, close to the customer, allowing automated actions to fix customer issues instantly.
35% of telecom operators say that the top objective of their 5G strategy is to improve customer experience*. Deployment of Nokia AVA algorithms on traditional network architectures has achieved a 59% reduction in Netflix buffering and 15% fewer YouTube sessions that suffer from long playback.
