Over the last couple of years, Microsoft has touted how its team collaboration platform, Microsoft Teams, can empower frontline workers. A slew of new features introduced last week adds to that storyline.
The new features, outlined in a blog post, are:
- A publishing feature for new tasks — This feature will allow team leaders to coordinate and manage tasks across a frontline team, Microsoft said. A manager can assign tasks to an individual employee or leave a task open for a team member to self-assign, Microsoft said. Frontline workers will see a list of assigned tasks and any associated documents.