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Machine learning is the engine that drives automation, AI, according to BT’s McRae

May 11, 2018

There’s a lot of buzz about artificial intelligence being a game-changer for the telecom industry, but machine learning is paving the way in the short-term.

BT’s Neil McRae, chief architect, said there are elements of artificial intelligence in today’s machine learning, and that machine learning could enable more, and deeper automation in networks.

“BT Labs have been doing some work with Cambridge University leveraging both machine learning and artificial intelligence to improve our ability to react to events on the network,” McRae said. “The initial findings are very promising. There’s absolutely a huge need for us to automate. First from an efficiency point of view, but also from a scale and complexity point of view.

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