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Enterprise Communications, From Premises to Metaverse

November 19, 2021

Via: No Jitter

You want to talk about extremes: As I write this, the top-trending article on No Jitter is about the persistent appeal of premises-based PBXs for at least a slice of the enterprise communications market. The second-highest trending article is about the Metaverse.

I could say it’s a sign of the times, but really, enterprise technology has always been this way. It’s axiomatic that legacy technologies rarely, if ever, die a quick death. As Dave Michels writes in his No Jitter post this week, “The PBX market may be shrinking, but it’s not small and has less competition.” And as someone once told me about I-forget-which-technology, “It’s a dying technology, and it’s going to be a dying technology for the next 20 years.”

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