Communication service providers need to simplify and rationalize their service assurance systems across all networks – mobile and fixed, enterprise and IT/data center – so that they can be maintained at peak performance and maximize the utilization of the network resources. As a consequence of evolving digitalization, there is a great need to build operation centers that are predictive, customer-centric, analytics-driven and highly automated to help CSPs achieve speed and massive opex savings.
Another focus area is assurance of digital services. Digital SQM systems assure and help to monetize the quality of Video/IPTV and other digital services, which helps CSPs to offer a differentiated service experience and monetize it through analytics.
