This is a comparison of two approaches to business voice communications today: In-house or in-the-cloud. We’ll try our best to limit the techno-babble language while listing dozens of factors involved. Traditionally, businesses had PBXs (private branch exchanges) and key phone systems which were the interface between your business and the telephone company.
These systems allowed intercom dialing between users, transfers of any call, call control to limit long distance calling, billing management to track calls, voice mail messages, and more.
