Telecommunications is a critical infrastructure service and becomes even more so during times of crisis. However, even small regional events can tax the systems and services that organizations rely upon to respond to events.
We can’t avoid outages and service interruptions—any disruption is only a matter of when not if. The source of the disruption can be any from a long list:
- Power outages
- Weather events (snowstorms, hurricanes, tornadoes, etc.)
- Natural disasters (earthquakes, fires, tsunamis, etc.)
- Fiber backbone outages (usually a fiber cut)
- Cloud infrastructure provider outages (such as AWS and Azure)
- Hackers and sabotage threats