UCC monitoring and analytics provider Vyopta last week announced that it has bulked up its collaboration performance management (CPM) suite with advanced digital experience monitoring capabilities aimed at helping UC architects and UC engineers identify and resolve collaboration issues in real-time, whether those relate to a single meeting, call, or endpoint.
As Terry Slattery, a principal architect with NetCraftsmen, mentioned in a recent No Jitter article, digital experience monitoring is gaining traction for its “top down approach” to network monitoring and insight it provides into how networks and applications are functioning.
