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Voice Cost Optimization Contracts: Achieve Real Savings

October 8, 2021

Via: No Jitter

The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them.

Part one of this two-part article series covered the financial benefits available to businesses using a voice cost optimization service or considering the service. My conversation about voice cost optimization continues here with Chris Lee, CEO of Cloud Age Solutions. We chat about the company software, contract recommendations, direct routing, and more.

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